Category

Winners

Highly Commended

Judges' Comments

Acquisition and retention partner

E-Play24

Very complete omni-channel model with proven results in both acquisition and retention, nothing to add, Impressive and innovative service offer.

The growth confirms the leadership in this category.

Affiliate of the Year

Diretta.it (Livesport Media)

Livesport media with its website Diretta.it is a good affiliate for betting operators including more services and a continuous update of the news.

Many new features and continuous innovation. Well reputed and solid partner.

Casino Content Supplier

Evolution Group

WorldMatch

Marked highly across all criteria: product development, user interface and experience, innovation and understanding of customer needs.

Casino Operator 

SKS365

SKS guarantees maximum attention to market innovations and excellent product responsiveness.

Casino Platform Supplier 

Playtech

Professionalism combined with strength and maximum attention to the quality of the production chain allow the company to always be at the top.

Customer services operator

Sisal

The company always guarantees high standards. The customer is always at the center of the new products supplied or those already existing but continuously renewed.  

The attention towards the customer shown by Sisal and the preparation of the Customer Care staff are a pleasant certainty. Excellent!

In-house Product Innovation

Sisal

Sisal has always distinguished itself, among the major Italian operators of online and terrestrial gaming, for its ability to create new products internally. And Tipster is yet another demonstration of this ability.

Brilliant, Innovation and development are always Sisal's distinctive elements. Expectations were met again this year.

Lottery Operator

Sisal

Sisal has proved capable to retain their leading position and to focus on mobile development as well as customer retention.

All indicators show the leadership of SISAL in the Lottery segment. The focus on sustainability makes Sisal a real game changer

Mobile Operator

bet365

bet365 stands out with a continued growth on mobile together with latest product innovation. Impressive results. Clear market leadership in terms of product and marketing.

Mobile Supplier

Microgaming

Highlight Games

Microgaming is a trend setter as a provider with really interesting product coverage.

Operator of the Year 

Sisal

The assiduous work rewards this operator keeping them at a very high level in the category.

Payments and Fraud Company

PayPal

They are always the best.

Competitors can't help but chase them. The company remains the absolute leader in terms of innovation, reliability, and payment security.

Skill games supplier 

Fantabetter

Innovative product offered to end users, very intuitive gaming platform.  

Finally something new and "nice" in the world of games, Excellent!

Socially Responsible Operator

Sisal

The company is always at the highest levels on customer verification procedures and all related and correlated services. Sisal has always paid particular attention to the problem of gambling addiction in its customers.

Over the years it has constantly improved operating procedures to limit the problem thus obtaining significant results in the field.

Software Supplier 

Playtech

Giocaonline Srl

Playtech presents an excellent UX and advanced CRM systems and a high quality of the products developed for an international market.

Sports Betting Operator

bet365

Bet365 retained their strong position despite the challenges of the past year.

Bet365 makes a bold move combining product innovation with sustainable gambling.

Sports Betting Supplier

Genius Sports

Altenar

Betgenius has an excellent offer with international standing.

Continued to invest in and enhance its sportsbook technology and software.

Commercial success and positive feedback from Italian licensees.

Virtual Sports Supplier

Highlight Games

HG has developed an innovative product that is highly regarded by gamers.

HG created value for gaming operators.

Innovative games which feature real archive footage from real sporting events.